At RudrakshaHub, Our goal is to ensure complete satisfaction with your purchase. However, we agree we are not Rajma Chawal that everyone will be satisfied with us, and you are not the autocratic leadership enduring person and hence, just like everyone, we understand your concerns with our product quality and product authenticity. We make sure all our sale is made with authentic and quality products only. We do not engage in selling fake or duplicate products which makes the authenticity guaranteed. Yet, we are open to challenge and in case the customer wises to dispute the authenticity, we will accept our fault and take remedial measures in case an authorised, certified source will If for whatever reason, you are dissatisfied with your purchase (read exceptions), we accept returns only if complaint is made within 24 hours of receiving the product.
Return & Exchange – 7 days return & Exchange Policy
We have the option of exchanging items or receiving the refund for the full amount of product purchased. Refund on returned items will be credited to buyer account in the same form as tendered at the time of purchase .
How Can One Return the items purchased?
Please send us email at firstname.lastname@example.org or call us @ 8542929702 before initiating the return.
Which Items Are non –returnable & non refundable?
We accept returns on all the products except Rudraksha beads to avoid fraudulent practices & maintain the purity of rudraksha beads.
The most important reason for not accepting returns on rudraksha beads is that our products are used for self benefits & could have religious & sentimental values attached to it, so if we accept used products back , it would mean the we are reselling used products which is against our company policy.